Terms & Conditions

Website Use

You may use Naomti.com only for lawful personal shopping purposes.

• You must provide accurate and complete information.
• You must use the website only for lawful purposes.
• You must not interfere with website operation or security.
• You must not attempt unauthorized access to any system or account.
• You must not copy or collect website content without permission.

Customer Accounts

You may create an account to manage orders, addresses, preferences,
and other available features.

You are responsible for keeping your account login information
and verification codes confidential.

Naomti may suspend or close accounts showing fraudulent, abusive,
misleading, or unauthorized activity.

Product Information

We aim to provide accurate product names, descriptions, sizes,
ingredients, images, specifications, and availability details.

Product information may occasionally contain minor errors or
differences resulting from manufacturer updates.

Product Images

Images are provided for illustration. Packaging and colors may
differ slightly because of lighting, screen settings, or
manufacturer changes.

Ingredients and Product Use

Customers should review labels, ingredients, instructions, and
warnings before using any product, particularly when allergies
or sensitivities are known.

Prices and Currency

Prices are displayed in the currency selected on the website and
may vary depending on the country, taxes, currency, or promotion.

Naomti may change prices before an order is confirmed.

Delivery fees, customs charges, cash-on-delivery fees, and other
applicable charges may be added during checkout.

Orders and Acceptance

Submitting an order represents an offer to purchase the selected
products.

An order confirmation means we have received your request but
does not always mean the order has been finally accepted.

Naomti may reject or cancel an order if:

• A product is unavailable.
• Payment cannot be authorized.
• Delivery information is incomplete or incorrect.
• A pricing or technical error has occurred.
• The order appears fraudulent or abusive.
• The order violates these Terms and Conditions.

Payment

Customers may use the payment methods displayed during checkout.

By submitting payment information, you confirm that you are
authorized to use the selected payment method.

Discounts and Promotional Offers

Coupons, promotional codes, gifts, reward points, and store credit
may have separate conditions, expiry dates, minimum values, or
product exclusions.

• Promotional codes must be entered before checkout is completed.
• Only one code may be used per order unless stated otherwise.
• Promotions cannot be exchanged for cash.
• Expired promotions cannot be reinstated.
• Benefits may be removed when an order is cancelled or returned.

Shipping and Delivery

Delivery times are estimates and may vary because of courier
availability, public holidays, weather, customs, or other events
outside Naomti’s reasonable control.

Customers must provide an accurate address and valid telephone number.

Additional shipping or redelivery fees may apply when delivery
fails because of incorrect information, non-response, or refusal
to receive an order.

Returns and Refunds

Returns, exchanges, and refunds are governed by Naomti’s Return
and Refund Policy.

Certain beauty and personal care products cannot be returned
after opening or use because of health and hygiene requirements.

View Return & Refund Policy

Order Cancellation

Customers may request cancellation before an order enters
preparation or is handed to the delivery company.

Once processing or shipping begins, cancellation may no longer
be possible.

Reviews and User Content

Customers may submit reviews, ratings, photographs, comments,
or other content through the website.

Submitted content must not contain:

• False or misleading claims.
• Offensive or abusive language.
• Spam or unauthorized advertising.
• Another person’s private information.
• Content that violates intellectual property rights.
• Malicious links or harmful software.

Naomti may remove content that violates these terms.

Intellectual Property

The Naomti name, logo, website design, text, photographs, icons,
graphics, videos, code, and other content are owned by or licensed
to Naomti.

Website content may not be reproduced, modified, distributed,
sold, scraped, or commercially used without prior written permission.

Prohibited Activities

You must not use Naomti.com to:

• Commit fraud or other unlawful activities.
• Use stolen or unauthorized payment methods.
• Provide false information or impersonate another person.
• Bypass website security or payment controls.
• Introduce viruses or harmful code.
• Copy or scrape product data without authorization.
• Misuse promotions, rewards, or discount codes.

Third-Party Links and Services

Our website may contain links or integrations from payment
providers, couriers, social media platforms, and other third parties.

Naomti does not control third-party services and is not responsible
for their content, security, availability, terms, or privacy practices.

Limitation of Liability

To the extent permitted by applicable law, Naomti is not responsible
for indirect or consequential losses arising from website or
product use.

Naomti is not responsible for losses resulting from:

• Incorrect product use or storage.
• Failure to review ingredients or product warnings.
• Individual allergies or sensitivities not caused by a product defect.
• Courier, customs, banking, or payment-provider delays.
• Unauthorized access caused by compromised customer credentials.

Governing Law

These Terms and Conditions are governed by the applicable laws
and regulations of the United Arab Emirates.

Disputes will be handled by the competent courts and authorities,
subject to applicable consumer protection laws.

Changes to These Terms

Naomti may update these Terms and Conditions to reflect changes
in services, business practices, technology, or legal requirements.

Updated terms will be published on this page with a revised
“Last updated” date.