Privacy Policy

Information We Collect

We may collect information including:

• Your full name.
• Email address and mobile phone number.
• Billing and delivery addresses.
• Account login information.
• Order, return, and payment history.
• Products viewed or added to your cart.
• IP address, browser, device, and operating system information.
• Communications with Customer Support.

How We Use Your Information

We may use your information to:

• Process, confirm, and deliver orders.
• Manage payments, refunds, returns, and exchanges.
• Create and manage your customer account.
• Send order and delivery updates.
• Provide customer service.
• Personalize your shopping experience.
• Improve our website, application, products, and services.
• Prevent fraud and protect website security.
• Comply with legal and regulatory requirements.
• Send marketing messages when permitted.

Payment Information

Payments are processed securely through approved third-party
payment service providers.

We may receive limited transaction details such as the payment
method, transaction reference, payment status, and the final
digits of the payment card.

Cookies and Tracking Technologies

Naomti uses cookies and similar technologies to operate the
website and improve your shopping experience.

Essential Cookies

These cookies are required for account access, shopping carts,
checkout, security, and order processing.

Analytics Cookies

These help us understand website activity and improve performance.

Preference Cookies

These remember settings such as your language, currency, and region.

Marketing Cookies

These may be used to show relevant advertisements and measure
campaign performance.

You can manage cookies through your browser settings, although
some website features may not work correctly after disabling them.

Sharing Your Information

Naomti does not sell or rent your personal information.

Information may be shared when necessary with:

• Payment gateways and financial service providers.
• Shipping and logistics companies.
• Hosting and website technology providers.
• Customer service platforms.
• Analytics and marketing providers.
• Fraud prevention and security providers.
• Government authorities when legally required.

Marketing Communications

If you subscribe to promotional communications, we may send you
information about products, offers, and Naomti news.

You may unsubscribe at any time using the unsubscribe option in
our emails or by contacting Customer Support.

Essential order, payment, security, and delivery messages may
still be sent.

Data Security

We use reasonable technical and organizational measures to
protect personal information against unauthorized access,
misuse, alteration, loss, or disclosure.

You are responsible for keeping your password and account details
confidential.

Data Retention

We retain personal information only for as long as reasonably
necessary to provide services, complete transactions, prevent
fraud, resolve disputes, and meet legal requirements.

Information that is no longer required may be securely deleted,
anonymized, or restricted.

Your Privacy Rights

Subject to applicable law, you may request to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete information.
• Request deletion of eligible information.
• Receive a copy of certain information.
• Withdraw consent where applicable.
• Unsubscribe from promotional communications.

Children’s Privacy

Naomti’s services are not intended for children who are not
legally permitted to use online shopping services independently.

We do not knowingly collect personal information from children
without appropriate authorization.

International Data Transfers

Some service providers may process or store information outside
your country of residence.

We take reasonable measures to protect personal information when
it is transferred internationally.

Changes to This Policy

Naomti may update this Privacy Policy to reflect changes in our
services, technology, business practices, or legal requirements.

Updated versions will be published on this page with a revised
“Last updated” date.